Reference

Legal terms for your account

0th keeps the legal side plain: access depends on local law, the data we collect is tied to account use, and the same rules apply when you ask…

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How access, data and consent work

0th Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access on 0th is jurisdiction-based. If a feature is not allowed in your location, we may block it, remove it from the page or prevent it from loading until it is available where local law permits. We collect the details needed to create and secure your

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account, process requests, keep audit trails and meet legal duties, and we do not ask for more than is needed for those tasks. Cookies help with sign-in, session continuity and page state; you can clear them in your browser, though some settings will reset. When a
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payment rail such as UPI, Paytm, PhonePe or Google Pay is available for your region, it appears in the payment area alongside the relevant checks. If we need extra proof before a change or a withdrawal request, we use it to protect the record, confirm the
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person on the account and reduce mistakes in the legal file.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Where to send legal requests

If you need a copy of a record, a correction to your details, or an explanation of an access decision, send it through the contact paths inside your account.

Email from your account Send legal or record requests from the email linked to your account. We use that address to match the request to the right file before we share anything or make a change.

In-account form Use the contact form in your account area for corrections, access copies, or location-based questions. It gives us the page context, which helps us handle the request without back-and-forth.

Postal contact For requests that need a signed letter, use the postal address listed in your account footer or legal page. Please include your full name, the linked email and the exact change you want.

RECORD SAFEGUARDS

How we handle records and access

Our legal handling focuses on the minimum data needed for account use, verification, support and record-keeping.

Data minimisation

We collect account details, request history and verification data only when they are needed for the service or for a legal request. Anything extra is not part of the standard file.

Cookie control

Cookies keep you signed in, remember the page state and help us spot repeat failures. You can clear them in your browser, and some settings will need to be entered again.

Account security

We use login checks, device signals and step-up verification when a request touches sensitive data or a withdrawal flow. That helps confirm the person asking is the person on the record.

Retention rules

Logs, consent records and support messages are held only as long as we need them for operation, dispute handling or legal duties. After that, they move out of active use.

Change requests

If your name, contact detail or location record needs a correction, ask through the contact path tied to your account. We may ask for proof before the edit is made.

Contact routing

If a request belongs to another team, we send it to the right queue and tell you what to expect next. That keeps the record trail clear and easier to follow.

Common legal questions for your account

These are the questions we hear when someone checks access, data use or record changes. Answers can vary by local law and by the details on your account, so we keep the contact path open for anything that needs a manual check. If your request touches identity data, payment history or a location-based restriction, we may ask for extra proof before we act, which helps keep the record accurate.

Access depends on local law. If a feature is not permitted where you are, we may block it or hide it until the legal position changes. The account area will show what loads for your region.

We keep the details needed for account creation, login, request handling, verification and lawful records. We avoid collecting more than that, and we do not keep active copies longer than our retention rules require.

Cookies help remember your sign-in, session state and page settings. Clearing them will not remove your account, but some preferences may reset and you may need to sign in again.

Send the change request through the contact path linked to your account, then include the exact field you want changed. We may ask for proof before editing anything that affects identity or access.

We match the request against the details on file and may ask for extra proof when the request touches security, data copies or withdrawal records. That helps us protect the account trail.

Yes, use the account contact route and say which record you need. We will check the request, confirm what can be shared under local law and send the next step back to you.

Use the same support path listed on the page or in your account area. Add your account email, the page link and a clear sentence about the issue so we can route it correctly.

Legal terms for your account

Where to send legal requests

How we handle records and access

Data minimisation

Cookie control

Account security

Retention rules

Change requests

Contact routing

Common legal questions for your account

01 Can I access 0th from any location?

02 What personal data do you keep?

03 How do cookies affect my account?

04 How can I request a correction?

05 How do you verify a sensitive request?

06 Can I ask for a copy of my data?

07 Who should I contact about a legal issue?

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