Reference

Privacy Policy for Indian Accounts

We set out exactly what data we collect, why we use it, and how it moves through your account.

Data useCookie choicesAccount accessLocal law

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How We Handle Your Data

0th Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect the details you enter, device and browser signals, payment references, and support messages so we can run your account, verify activity, and answer privacy requests. Payment rails such as UPI, Paytm, PhonePe, and Google Pay are handled as transaction context, not as extra personal

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details beyond what is needed to reconcile the ledger and settle a request. We use cookies to keep you signed in, remember settings, and reduce repeated checks on the same device. Where local law permits access, the same standards apply across India; where the law requires
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us to keep a record, we retain it for that period and remove or mask it after the reason ends. If you want a correction, deletion, or copy request, contact us from the email tied to your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT CHANNELS

Ways To Reach Our Team

If you want to check what we hold, correct a detail, or ask us to delete something we no longer need, write to us through the channels below.

Email us Send your privacy request from the email linked to your account, and we will use that address to check identity, answer your question, or continue a correction or deletion request.

In-app chat Use chat when you need a quick answer about data access, cookie settings, or a record we hold. We may ask for a security check before we change anything.

Help desk For formal requests, tell us what you want changed, deleted, or shared. We will reply with the next step and the records we must keep under local law.

HANDLING STANDARDS

Data, Cookies, Security, Retention

We keep privacy handling practical: only the data needed for account access, support, payment reconciliation, fraud checks, and site maintenance is used.

Data scope

We use only the details needed to open your account, confirm payments, answer support questions, and keep the service running. We do not add extra fields unless a legal or security need appears.

Cookie use

Cookies remember sign-in state, language choice, and a few session settings. They also help us spot repeated errors. Clearing them in your browser may sign you out or reset saved preferences.

Identity checks

If you ask for a change, we first match the request to the account email and any other record that proves it is you. That check protects your data before we touch it.

Retention window

We keep records only for the period needed for account handling, dispute work, fraud checks, and any legal duty that applies. After that, we delete or mask the data where permitted.

Copy requests

When you ask for a copy of your data, we can share the categories we hold, the reason we hold them, and any parts that must stay on file for legal or security reasons.

Change requests

If you want to correct, delete, or limit use of a record, contact us from the same email on the account and tell us what should change. We will reply with the next step.

Common Privacy Questions You May Ask

These short answers cover the parts people ask about most: what we collect, how long we keep it, how cookies work, and how you can ask for a change. If anything in your account needs a privacy check, contact us from the same details you used to open it. We keep replies practical, and we only share what is needed to move your request forward.

We collect the details you enter when you open an account, plus basic device and browser signals. If you later contact support, we keep the message thread and any record needed to solve it.

Cookies remember sign-in state, language, and a few display choices. If you clear them, the site may ask you to sign in again and some saved settings can reset.

We keep payment references so we can confirm a deposit or withdrawal, trace mistakes, and match the transaction to the right account. Those records are used only for account handling and local record duties.

Yes. Contact us from the email linked to your account and tell us what you want to see or change. We may ask a matching question before we update anything.

We keep data only as long as needed for account handling, dispute work, fraud checks, and any legal duty that applies. When the reason ends, we delete or mask it where permitted.

Only staff and service partners who need it for support, payments, security checks, or site maintenance can access it. They must use it only for that task and under control.

Closing the account does not remove every record at once. We keep the details needed for fraud checks, dispute handling, and legal records for the required period, then delete or mask what remains.

Privacy Policy for Indian Accounts

Ways To Reach Our Team

Data, Cookies, Security, Retention

Data scope

Cookie use

Identity checks

Retention window

Copy requests

Change requests

Common Privacy Questions You May Ask

01 What data do you collect first?

02 Do cookies change my account settings?

03 Why do you keep payment records?

04 Can I ask for a copy or correction?

05 How long do you keep my data?

06 Who can access my data?

07 What if I close my account?

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